Importance of your Hotel Lobby – making the first impression

Don’t ever underestimate the power of a first impression, it establishes the tone for the rest of the relationship between two parties and it is generally hard to change after. That’s why the lobby of a hotel is so important; as guests walk in, they immediately draw their conclusions about the property and what they might expect in every other location and even services, based on what they think of the lobby.

A dingy, disheveled lobby is a sure way to discourage potential guests away. Designing a well thought out lobby that maximizes space should be a priority for all hotel owners. The contemporary lobby is a place with inviting open spaces, layered lighting and comfortable alcoves where guests can lounge restfully. Don’t confuse open with empty, an empty space is revenue lost, an artfully placed piece of furniture can make an otherwise boring corner, a comfortable setting for quiet conversation. Whilst the open areas are great for coffee shops and grouped seating for guests to rest while checking in or out.

Good furniture plays a big role in creating seamless spaces that also match the properties high standards, that’s why it’s important to source high-quality pieces from a reputed Hotel Furniture Outlet such as Hotelrefurb for instance. Eye-catching furnishing can also tell your guests a lot about the hotel based on the style, whether it’s chic contemporary or vintage, trendy colour schemes to attract young travellers or soft neutral tones for those seeking a relaxing getaway, it all tells a story.

The ideal lobby should be a place of refuge for hotel guests, it should blend form with functionality, and introduce your brand image and the level of hospitality you offer to guests. With today’s competitive hospitality industry, it’s essential that hoteliers put careful thought into the design of a lobby that attracts travellers, and makes a memorable first impression that results in repeated guests.

Auburn Silver is a travel writer who has a passion for fashion and a deep interest in admiring new and exotic attractions around the world. Google+