Kuala Lumpur International Airport (KLIA) is set to elevate the passenger experience with the installation of advanced self-service technology, provided by Materna Information & Communications. This initiative aims to streamline and enhance various processes for travellers.
The implementation of self-service kiosks and solutions will enable passengers to efficiently manage check-in, baggage drop, and other travel-related procedures. This strategic move aligns with the global trend of utilizing technology to improve passenger convenience while reducing wait times.
Materna’s expertise in providing cutting-edge self-service solutions is expected to contribute to KLIA’s reputation as a modern and traveller-friendly airport. The initiative is also in line with Kuala Lumpur’s commitment to leveraging innovative technologies to cater to the evolving needs of passengers. Many foreign guests at lyf Raja Chulan Kuala Lumpur, a well-known co living space in KL found this new system at the airport efficient and less time-consuming.